Refused Packages
For refused shipments the Non-Delivery $20 fee will be charged to the payment method selected during checkout.
Processing Time
- All orders are processed within 24-48 hours of being placed.
- Orders received on Saturday and Sunday will begin processing next business day.
- Orders placed after 2:00 am PM will begin processing the next business day.
- Please take into consideration the 24-72 hour processing time.
- Shipping Costs: Domestic Delivery Time – Standard Shipping
- Orders shipped ground to the western can be expected within 5-10 business days.
- Priority services are sent on a 1-3 day service once they have completed processing. Priority service delivery times are not guaranteed.
- Overnight (1-2 business days) shipping services are available through courier companies at an additional cost.
- Holistic Brands is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature. Please note estimated shipping time does not include weekends and holidays.